What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some of my questions are not working properly

    Asked by margaritabiz on October 10, 2012 at 08:19 AM

    Some mandatory * sections are not working and do not show response. Please check to see if all is well as I depend on your forms and am a paying customer for what I consider to be a GREAT product..

    Page URL:
    http://www.margaritamia.com/page3

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 10, 2012 at 08:45 AM

    Hi,

    I have cloned and checked your form and found out that your conditions isn't right. Your present conditions is like this;

    It is supposed to be like this;

    Please note that if you will use the condition settings on the First image given, it will hide the other required fields and that's the reason why you can't see them in your notifications.

    Hoping that I explain it clearly. Let us know for confusion so we can further assist you.

    Thanks

  • Profile Image

    Answered by margaritabiz on October 10, 2012 at 09:02 AM

    Thank you kindly for your quick response. I am not a super expert in this so I will take off REQUIRED part for now until I understand things better..

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 10, 2012 at 09:19 AM

    Hi,

    Taking off the required field won't solve your case. Modifying your conditions to the same settings mention on my first answer will do.

    I will do my best to help you. Please stay tune.

    Thanks