Submission data not syncing to Google Spreadsheet

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    malcorwin
    Asked on February 06, 2018 at 03:58 PM

    My google sheets isn't connecting properly. I'm getting notifications in my email, but no data is saving in my sheets.


    Thanks

    Mallory

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    Mike_G
    Answered on February 06, 2018 at 06:30 PM

    Apologies for any inconvenience caused. We will be glad to help you with your concern.

    However, may we just know the form you integrated with Google Spreadsheet but you are having issues, please?

    Also, by any chance that you altered the integrated Google Spreadsheet? Because that could cause the integration to break.

    You can try to reintegrate the form (remove the integration and add it again), but it would create a new spreadsheet. If that is not an option for you, please let us know. We can try to push the submissions to the Google Spreadsheet where your form is integrated on our end.

    We will wait for your response.