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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox button and file upload button

    Asked by ardissa on October 10, 2012 at 09:23 AM

    Hi,

    I created all my forms using a file upload button, and then just discovered that it doesn't function the same as the button on the Quick File Send Form, which I had previously used. I need it to function like that button, so that my users can see the status/names of the files they are uploading, and also be able to click on the same button multiple times to upload additional files (the current button I am using erases all the files they had previously selected if they click the choose file button a second time). Is it possible to bring the button I need into my current forms, or modify the buttons in my current forms to function as needed, or, do I need to start all over by using the Quick File Send Form as a template? 

    Thank you very much for your help with this.

    Page URL:
    http://www.ardissavideo.com/all-occasion/this-sweet-life-video-order/

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    JotForm Support

    Answered by NeilVicente on October 10, 2012 at 09:49 AM

    Hello,

    The upload button on your form is set to accept multiple files, and should behave the way you want it to - i.e., upload additional files, display upload progress indicator.

    If you're still having issues, please feel free to contact us again.

    Thanks!

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    Answered by ardissa on October 10, 2012 at 12:47 PM

    Hi,

    It was already set up to accept multiple files. However, after chatting with support, I got advice to try using the iFrame embed, which fixed it. Thanks!

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    Answered by pinoytech on October 10, 2012 at 12:55 PM

    Hi ardissa,

    Good to hear that everything is working fine on your form. If you need our assistance again, feel free to contact us at anytime.

    Have a good day!