Your website and my forms are down!

Please fix this as soon as possible!  It is urgent that my forms be back up as soon as possible.  I have competitors trying to register for a local tournament and the deadline is TONIGHT AT MIDNIGHT!

I will not be staying with JotForm if it is not reliable and I will be requesting a refund!

Not happy!

I just checked your account and the forms are all fine, please do not hesitate to contact us again if further help is needed.

Yes, it came back up by the time you checked into it. But your entire website was down at around 9 pm EST for approximately 15 to 30 minutes (can’t be sure...I was too busy fielding complaints about the page being down). I tried to login via your home page, but there was no response. And that wasn’t the first time this has happened. I hope your website and system is more stable and that you take customer complaints more seriously in the future.
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We are very sorry for the inconvenience. That might have been temporary.

I can assure you that we take customer complaints very seriously and we do our best to fulfill their needs.

You can get back to us anytime.

Thank you.