I like the focus on customer support and reciprocity.

I like the focus on customer support and reciprocity. It is very difficult at times to convince users that you are genuinely offering support as opposed to having a bot sitting there giving answers. Do you often get that question to your support team?

Thank you for your kind words. We try to provide the best solution on the earliest possible time to all our customers. For as long as I have worked as a support agent I have never got that question. I think that happens because we don't provide an automatic answer.

Please let us know if you have any question regarding JotForm forms, I would love to help you with your issues!