I like the focus on customer support and reciprocity.

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    Brian Sheridan
    Asked on February 06, 2018 at 11:37 PM

    I like the focus on customer support and reciprocity. It is very difficult at times to convince users that you are genuinely offering support as opposed to having a bot sitting there giving answers. Do you often get that question to your support team?



    This is a re-post of a comment on Find a way to do more for others than anyone else is doing

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    Ardian_L
    Answered on February 07, 2018 at 03:56 AM

    Thank you for your kind words. We try to provide the best solution on the earliest possible time to all our customers. For as long as I have worked as a support agent I have never got that question. I think that happens because we don't provide an automatic answer.

    Please let us know if you have any question regarding JotForm forms, I would love to help you with your issues!