How to update individual field without resetting all the others

  • Profile Image
    ClickPostcard
    Asked on October 10, 2012 at 11:00 AM

    Hi,

    Here's my ideal situation:

    Customer visits form (i.e. http://form.jotformeu.com/form/22833942968366). You'll see the 'design number' field. Ideally  I'd like a link on the form which opens up a window / pop-up. This window will list our catalogue of designs. They'll then click the design they want, it will take them back to the form but will pass through the necessary field data for the 'design number' field.

    I can get this to kind-of work by using http://form.jotformeu.com/form/22833942968366?designNumber=XXXX but a) this doesn't take them back to their original form, it opens up a new one and b) it reverts every other field back to it's default (blank) value.

    Can you pass individual fields back and forth between windows / pop-ups like I want?

    The only workaround I can come up with is to make it so the first window they see is the one with all the design choices. So they click on their chosen design and are taken to the otherwise blank form, but with the design choice completed. This is workable but isn't exactly what I wanted because I'd like them to see the form first.

     

    Any ideas?

     

    Gavin

  • Profile Image
    EduardoMendez
    Answered on October 10, 2012 at 12:31 PM

    Hello Gavin,

    Your suggestion is definately a good option.  You would in principle, break your form in two.  The first one would have the display of the different designs.  The user would choose a design and maybe enter their e-mail address.

    You can redirect to the second form after submission.  The first form would pass the values to the second form.  You can have the values(email and design) populate hidden fields if you would like.  If the look of the second form is the same as the first, it would just seem as if you changed pages.

    Let us know if this helps!

  • Profile Image
    ClickPostcard
    Answered on October 10, 2012 at 12:54 PM

    Hmm..... an interesting solution which may just work. I'll give it a bash. Thanks for such a quick response.