- afabaAsked on October 10, 2012 at 11:38 AM
Having some trouble with a rule that refuses to work.
this is the form http://form.jotform.co/form/22833111279854
I'm counting on you being able to access the rules/conditional logic to see what I'm referring to. The last rule I have set is to show a html area above the comments box when the option selected in the first question = "Model for the jam - Day & Evening"
No matter how I set it it simply doesn't show the field at all. To take a short cut can I ask if by chance this is due to the answer containing special characters?
I will test this tomorrow if I haven't heard from you by then.
- JotForm SupportEduardoMendezAnswered on October 10, 2012 at 01:05 PM
I notice that you are currently using page breaks on your forms.
I would suggest to used a different condition option in order to display the information when an option is picked by the user. You can have the "next" button direct the user to a specific page of your form according to your conditions.
Please apply this suggestion and let us know if that helped!
- afabaAnswered on October 10, 2012 at 07:29 PM
This would not work as it would mean that by selecting this op[tion the user would miss all the questions in between.
I suppose I would have to re-position the show item/s to be within the same page?
Shame that. Is it because of the page breaks then?
- JotForm SupportjonathanAnswered on October 10, 2012 at 07:58 PM
Please try test this form, at least test the "Model for the jam - Day and Evening" option on page 2.
Notice in the radio options label, I removed the ampersand sign(&) and uses "and" instead. as in "Model for the jam - Day and Evening" . This make the condition work.
Please inform us if this will not work on your end.