Unable to sign in - account suspended?

  • Linda Conti
    Asked on February 7, 2018 at 8:19 AM
  • Richie JotForm Support
    Replied on February 7, 2018 at 9:26 AM

    I checked your account and you're suspended because of your  form 72826155812256
    which is collecting credit card information.

    In order for your account to be activated, we need to remove those guilty fields for you.

    We will wait for your response.

  • Linda Conti
    Replied on February 7, 2018 at 9:28 AM

    Please remove this form, I apologize for the mistake.



  • Richie JotForm Support
    Replied on February 7, 2018 at 9:48 AM

    I have removed the guilty fields and reactivated your account.

    Please read our terms of use to avoid being suspended again.

    Thank you.