What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is "BILLING ADDRESS" showing on my form?

    Asked by cmygsa on October 10, 2012 at 12:39 PM

    I am just going through my forms before a meeting with our association and "BILLING ADDRESS" is now appearing above the address fields of the form.  I didn't put it there and I don't know how to remove it?  Can you help?

    Thanks,

    Alissa Kline

    Page URL:
    https://secure.jotform.us/form/22558789152162

  • Profile Image

    Answered by pinoytech on October 10, 2012 at 01:19 PM

    Hi Alissa,

    Apologize for the inconvenience that may have caused. I've already submitted a ticket regarding on this issue. Kindly inject custom css into your form as a temporary workaround while our development team fixing the said issue.

    Thanks,

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 11, 2012 at 02:42 AM

    The "Billing Address" problem on address fields are now fixed. 

    You don't need the CSS inject quick fix any more.

    We are really sorry about this. We are about to release a new payment integration (Stripe) and a bug in that integration resulted in this problem.