files didn't upload to dropbox (intermitten issue)

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    tmarkos1
    Asked on October 10, 2012 at 12:55 PM

    Tried using this for some applications that needed 5-7 documents uploaded with the form. We ended up have several incomplete applications, when the students were asked for the documents they assured me they had uploaded them and didn't get an error message. Any help with this intermittent issue? If things had worked this would have been such a time saver!

    More info-We had the link to the live form on two websites.

    what info I did receive back was that multiple browser were used

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    tina
    Answered on October 10, 2012 at 02:53 PM

    The files did not appear in my submissions on Jotform. 

    We even had one application that didn't even create a folder in dropbox.  He appeard on the spreadsheet in Jotforms, but no folder and the documents he said he submitted weren't anywere.

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    tmarkos1
    Answered on October 10, 2012 at 02:56 PM
    The files did not appear in my submissions on Jotform.
    We even had one application that didn't even create a folder in dropbox. He appeared on the spreadsheet in Jotforms, but no folder and the documents he said he submitted weren't anywhere.
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