Address card of my form not working on Mobile

  • benjasm
    Asked on February 7, 2018 at 10:46 AM

    I am testing my form on my Iphone 7 and when i type in the address and select it from the google options it doesn't fill in the whole form, then i click where it is blank and it won't let write anything. Any ideas?

    Jotform Thread 1376079 Screenshot
  • Elton Support Team Lead
    Replied on February 7, 2018 at 12:03 PM

    I could not reproduce the problem here both on desktop and mobile.

    Address card of my form not working on Mobile Image 1 Screenshot 30

    Address card of my form not working on Mobile Image 2 Screenshot 41

    Could you please reload the page and try it again? You could also click on the small "x" letter found on the first field to clear the address field value.

  • benjasm
    Replied on February 8, 2018 at 9:57 AM

    Hi EltonCris, thanks for helping me out with this!

    below is a gif of what i am getting when i type an address in!

    1518101828jotform mobiletest Screenshot 10

    thanks for all the help! Let me know!!

  • Richie JotForm Support
    Replied on February 8, 2018 at 11:19 AM

    I cloned your form for testing purposes and tested the form over our Iphone 7 emulator but can't seem to replicate the issue.

    Address card of my form not working on Mobile Image 1 Screenshot 20

    Let us know if the issue still remains, so we can check it further.

    Thank you.