- DanielaAsked on February 07, 2018 at 11:24 AM
for the last couple of days the images in our submissions are no visible when we save the submission. I have attached a sample to show you how it looks (no images at all). Unfortunately this happens randomly, not constantly!
Any idea of what can cause this?
- JotForm SupportNik_CAnswered on February 07, 2018 at 12:46 PM
The screenshot you sent looks like the "Show Headers and Texts" option is unchecked:
Did you do that by any chance?
I tested and I wasn't able to replicate this issue when that option is checked.
We'll wait for your response.
- Longueville17Answered on February 07, 2018 at 01:43 PMI havent amended anything but Ill check with the rest of the team! And now I know what to check first!!
Thank you for your prompt reply!