Not receiving emails on a particular email address

  • powerhousebni
    Asked on February 7, 2018 at 12:42 PM

    Can you tell me why I am not receiving an email at slc@localgals.com on my Powerhouse Attendance form? I have included this email but am not getting anything when the form is submitted. Not sure where the issue is. Thanks!

  • Elton Support Team Lead
    Replied on February 7, 2018 at 1:41 PM

    The notifications in your Powerhouse Attendance form is connected to a condition. So only the emails entered in the "Member Email" field will receive the email notifications.

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    If you want to add that email, you will have to add it to the email condition separated by a comma.

    Example:

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