- stuzzeoAsked on February 07, 2018 at 01:58 PM
We took in an online enrollment that displayed the full 13-digit Dominion account number in the email body. However, when we print the PDF for processing and filing there are 5-digits that are redacted with # symbols??
- JotForm SupportaubreybourkeAnswered on February 07, 2018 at 03:45 PM
It seems the submission from Robin Castle was given how we see it. He omitted the digits and entered # characters in your 13 digit dominion account number.
Its not a software bug!
You could contact him and ask for his number. Then hit edit form (top right) in your submission view. And update the bad record.