What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are submissions not showing up on my googledoc spreadsheet?

    Asked by ogilvieinstitute on October 10, 2012 at 03:08 PM

    I did the steps to make the form integreted with my google Drive and a googledocs spreadsheet was generated.  The first person who submitted their responses had HALF of their info show up on the spreadsheet - but it brought the wrong address over (weird).  The next 3 submissions have not shown up at all.  Can you help me?

    Page URL:
    https://docs.google.com/spreadsheet/ccc?key=0AtAEN9_gQxvSdGhQQ2dvTVVkZ<br/>WtTRTNrWF9hTU5zZFE

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 10, 2012 at 05:20 PM

    Hello there!

    Thank you for letting us know about the issue.

    This has already been forwarded to our dev team and they will update you as soon as there is a solution for the matter,  Meanwhile, you may want to consider our HTML listing report as an alternative for creating a spread that appends all new submissions.

    Thanks for your patience!