PayPal Pro Integration: Is the Custom Data field no longer available?

  • sbcollege
    Asked on February 7, 2018 at 4:29 PM

    In the past I set up a number of Paypal payment forms which passed custom data to Paypal. This allows me to see additional details on the paypal website for that specific transaction.

    I set it up just like it is explained here:

     

    https://www.jotform.com/answers/837940-Pass-drop-down-field-data-to-PayPal

     

    However, since JotForm redesigned the form editor, I can't seem to find where to configure which field data gets passed to Paypal. I'm also no longer seeing the form data that used to show up with the Paypal transaction.

  • Mike
    Replied on February 7, 2018 at 6:33 PM

    The custom data option is still available. It is currently called a 'Fetch Data from a Text Field', and can be found under an 'Additional Gateway Settings' of the PayPal field.

    PayPal Pro Integration: Is the Custom Data field no longer available? Image 1 Screenshot 20

    Please note that mentioned option will accept the Short Text Entry and Calculation field types only.

    If you need any further assistance, please let us know.

  • sbcollege
    Replied on February 8, 2018 at 10:12 AM

    OK, that's what I'm looking for, but I don't see that option on my JotForm. Here is what I get...


    1518102754PayPalPro Settings Screenshot 10

  • sbcollege
    Replied on February 8, 2018 at 10:16 AM

    It appears that the option is only available for PayPal Standard form, not for PayPal Pro forms. We use mostly PayPal Pro forms and need this feature back!

  • Mike_G JotForm Support
    Replied on February 8, 2018 at 11:58 AM

    I can see that the "Fetch Data from a Text Field" option (former Custom Data Field) under the Additional Gateway Settings is not available for PayPal Pro.

    I have sent a feature request to our developers to add it back. You will be notified in this thread once it becomes available.