What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving form submissions

    Asked by competenow on October 10, 2012 at 03:28 PM

    Hello, for whatever reason I have not been receiving submissions from my forms??? 

    Page URL:

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    Answered by fxr on October 10, 2012 at 05:38 PM

    I have removed your email address from our bounce list.

    This should sort the problem out. 


    An email address can get added to our bounce if your email host is not available to accept our emails or rejecting for some other reason.