- cocharlotteAsked on October 10, 2012 at 03:43 PM
If someone signs up for our event and decides to turn a check in a the event they are not showing up as having filled out the jot form. I have checked both on the jotform website and the google doc we have the form linked to.
- fxrAnswered on October 10, 2012 at 05:08 PM
Your form is being routed via paypal regardless of what payment option the user takes.
This means the check/cash people are not 'completing' their submission.
Please review this guide to help set up a form configuration much like one you want to attain.
You may need some help setting it up, so please let us know if you have any questions.