Not receiving email notification.

  • TechForceAdmin
    Asked on February 7, 2018 at 6:42 PM

    Having the same problem and it's a major bug.

  • Jed_C
    Replied on February 7, 2018 at 6:45 PM

    We apologize for the inconvenience.

    Kindly share the to us the email address of the users who are having issues receiving Jotform emails. In the meantime, please have them follow the suggestions here https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications and see if that helps. 

    Looking forward for your response.