I cannot get the Submit button to work

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    CommishSusan
    Asked on February 07, 2018 at 07:56 PM

    I built a jotform and have it on my website, donation page.  I cannot get the submit button to work.



  • Profile Image
    Jan
    Answered on February 07, 2018 at 11:16 PM

    I checked your form and I can see that the PayPal integration is not yet configured. Please go back to the Form Builder and integrate your form with PayPal in order to collect donations. 

    151806331502-08-iib1e.png

    Please check the following guides:

    https://www.jotform.com/help/50-PayPal-Forms

    https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Hope that helps. If you have any questions, let us know. Thank you.

  • Profile Image
    CommishSusan
    Answered on February 08, 2018 at 01:43 PM
    When I go back to JotForm it says I have 0 forms.
    Can you help me locate this form?
    Thank you,
    Susan
    ...
  • Profile Image
    Jan
    Answered on February 08, 2018 at 02:39 PM

    I can verify that this form (https://www.jotform.us/form/80367332884160) is still under your account. Here's a screenshot:

    151811814002-09-7bfud.png

    If the form is not showing, then please click the "My Forms" options. You may also click this link: https://www.jotform.com/myforms.

    If the issue persists, then please restart your browser and try it again. Please try to use another browser as well just to check if it will work or not.

    I cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.