Users can't access the form which was setup in the new cards format using a mobile phones

  • FNSW_Referee
    Asked on February 7, 2018 at 10:33 PM

     Im reeiving feedback that mobile phones users can't access the form which was setup in the new cards format.

    Page URL: https://form.jotform.co/80377316058863
  • BJoanna
    Replied on February 8, 2018 at 2:48 AM

    Our Card Forms are mobile responsive. I tested your form with different mobile phones and the form is responsive and working properly. 

    1518075880phone Screenshot 10

    Which mobile phones are using the users that reported this issue? Is the form now shown at all or is there some error message? 

    Can you provide us a screenshot? 

    If your form is embedded, please provide us the webpage URL, so that we can test the form there.