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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Problem making {edit_link} a working hyperlink in Notification email.

    Asked by elloreemuseum on February 11, 2011 at 07:32 PM

    Placing {edit_link} in an email notification and making {edit_link} a link using the "linked chain" icon creates a hyperlink to the target form in the email sent, but the resultant link does not work. Erroneous text "res://ieframe.dll/syntax.htm#/" is placed before the legitimate url (http://www.jotform.com/form.php?formID=10390130560&sid=16316574572152130&mode=edit) in the browser address bar.

    Actually all i need to do is just make the {edit_link} work! Putting {edit_link} in the notification does automatically generate a link. But in the email sent that link does not work correctly. The browser opens but the text placed into the browser's address bar is preceeded by extra characters. This results in a browser error 404.

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    JotForm Support

    Answered by abajan on February 11, 2011 at 08:26 PM

    It may be a bug. Basically, what you want to do is replace the long and unsightly edit link (http://www.jotform.com/form.php?formID=10390130560&sid=163165745721521&mode=edit) that the {edit_link} variable generates in your notification, with a short "friendly" link like Edit link or some similar phrase. Correct? I figured that this is actually what you want to accomplish because putting {edit_link} anywhere in the notification should automatically generate a link.

    Here's the solution: Instead of just {edit_link}, place http://www.jotform.com/form.php?formID=10390130560&sid={id}&mode=edit in the "Link URL" textbox in the Insert/edit link window (the "linked chain" icon) tool. Note how I have replaced the unique ID in your string with the variable that holds the unique ID (highlighted in red above). That needs to be done because the unique ID is just that: unique for each submission.

    I hope I understood your question correctly.

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    Answered by elloreemuseum on February 12, 2011 at 07:04 AM

    Actually all i need to do is just make the {edit_link} work! Putting {edit_link} in the notification does automatically generate a link. But in the email sent that link does not work correctly. The browser opens but the text placed into the browser's address bar is preceeded by extra characters. This results in a browser error 404.

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    JotForm Support

    Answered by abajan on February 12, 2011 at 11:11 AM

    I'm afraid I may have some bad news (kind of). I don't want to alarm you but after doing some Googling on the string "res://iframe.dll/syntax.htm#/", it appears that your PC may either be misconfigured or its essential files are missing.

    Don't rush to download and install the fix until you have investigated the matter to the best of your ability. See what other websites recommend the same fix.

    At first, I couldn't understand why after copying your form and testing the {edit_link} tag, I wasn't experiencing the same problem that you were. Now it makes perfect sense.

    Sometimes computers can really cause headaches. Just recently, I was helping someone to setup a Wordpress blog and when he typed "wordpress.com" into the address bar to get started, a rather unsavory website that rhymes with Facebook loaded instead of Wordpress!

    Anyway, I hope you are able to resolve the issue with your computer without too much hassle.

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    JotForm Founder

    Answered by aytekin on February 15, 2011 at 01:33 AM

    Have you tried a different browser? Such as Firefox?