forms failing to send to me

  • Profile Image
    Asked on February 08, 2018 at 05:06 AM

    I am experiencing a lot of customers who are trying to us my forms but tell me that they won’t send, how can this be rectified?

  • Profile Image
    Answered on February 08, 2018 at 08:15 AM

    Can you please tell us if the forms are embedded on a website or are the customers using the direct JotForm link to fill the forms?

    Do you think this is happening with all the forms or just particular ones?

    Can you paste the URLs to the affected forms or the website URLs if they are embedded?

    Thank you.