What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi - I haven't received any Paypal form submission in a while. When I look at the form. it says 10 new submissions. Is there somehing wrong?

    Asked by tlgoossens on October 10, 2012 at 05:51 PM
    Page URL:

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    Answered by fxr on October 10, 2012 at 06:38 PM

    No. You have recieved no new submissions in over a week.

    Occasionally that counter can get a little muddled up.


    I suggest you reset it by using the 'Mark as all Read' option. 

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    Answered by guest_22836620389056 on October 10, 2012 at 06:49 PM

    Thank you