Error: Server error - upon form submission

  • leadershipdevelopment
    Asked on February 8, 2018 at 8:15 AM

    Occasionally some of our users are receiving this error below. Do you know why this might be happening? It is on our Supervisor New Hire Form (has happened on both forms, I and II). 

     

    1518095702Jotform error message Screenshot 10

  • Mike
    Replied on February 8, 2018 at 10:16 AM

    Thank you for contacting us.

    The issue could be related to the enabled Send Post Data option. I would like to recommend you to disable that option.

    Error: Server error   upon form submission Image 1 Screenshot 20

    The Send Post Data option is only required when you process the post data with a custom script.