Error: Server error - upon form submission

  • Profile Image
    leadershipdevelopment
    Asked on February 08, 2018 at 08:15 AM

    Occasionally some of our users are receiving this error below. Do you know why this might be happening? It is on our Supervisor New Hire Form (has happened on both forms, I and II). 

     

    1518095702Jotform error message.PNG

  • Profile Image
    Mike
    Answered on February 08, 2018 at 10:16 AM

    Thank you for contacting us.

    The issue could be related to the enabled Send Post Data option. I would like to recommend you to disable that option.

    The Send Post Data option is only required when you process the post data with a custom script.