Are form submissions still get stored if I go over my limits?

  • kennedycustomprops
    Asked on February 8, 2018 at 8:59 AM

    ...while I'm at a show, will they still be stored and I'll just need to pay to access them, or will it stop until I pay?

    Thanks,

    Adam

  • Welvin Support Team Lead
    Replied on February 8, 2018 at 10:24 AM

    The form will be temporarily disabled until the next monthly reset or until you'll upgrade the account. Unfortunately, you won't be able to receive submissions while the form is disabled. Your form users will get a message about it, or they will see an error that says your form is over quota.

    Are form submissions still get stored if I go over my limits? Image 1 Screenshot 20

  • kennedycustomprops
    Replied on February 8, 2018 at 10:32 AM

    That's great, thanks. I did a 1 month sub for bronze, that should be more than enough!

  • Sabbir
    Replied on February 8, 2018 at 11:40 AM

    I have checked your account and I can see your account is in good shape.

    If you face any further issue, please let us know.

  • kennedycustomprops
    Replied on February 8, 2018 at 11:44 AM

    Many thanks for your help.