Starter plan and payments?

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    Asked on February 08, 2018 at 11:59 AM

    I'm on your starter plan, a plan I began many years ago before your current pricing plan was in effect. so at that time your service was free. But perhaps I'm misunderstanding something. It's showing my account is full because I have too many payments. As I went back to look at the plan it shows I can receive only 1 payment per month. Am I misreading this? What good would this do anyone? And if I upgrade to the next level I can receive only 5 payments? What am I missing here?

    Mike Johnsen

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    Answered on February 08, 2018 at 12:59 PM

    We're sorry for any inconvenience.

    We still have the Free plan, it's just that some of the limits changed.

    A payment limit was implemented recently as a part of business strategy. With basic paid plan (Bronze) you can receive 10 payment submissions per month.

    If you have any further questions please let us know.

    Thank you!