Why I'm not able to integrate with Salesforce?

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    Asked on February 08, 2018 at 12:08 PM

    We are having an ongoing issue with authentication of our jotform(s) with salesforce. I am using my current Security token ID for my login and password with salesforce and it does not validate. Is there another source for a security token that you know of or another way to validate? 

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    Answered on February 08, 2018 at 01:08 PM

    We're sorry for this inconvenience.

    You can try resetting your Security Token:

    1518113291Screen Shot 2018-02-08 at 7.07

    If the issue persists, please let us know.

    Thank you!

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    Answered on February 08, 2018 at 01:26 PM

    Many thanks! That hasn't worked in the past but it did today. Looking forward to ongoing integration success. 

    Appreciate your help very much!