Out of Space

  • Profile Image
    jimlockheed
    Asked on February 08, 2018 at 12:50 PM

    Hello,


    We have used our 1 free payment submission for the month and now it says we cannot use the form at all. I have removed payments all together from the form. Is it possible to have our "space" reset so we can just receive submissions on this form?

  • Profile Image
    david
    Answered on February 08, 2018 at 01:52 PM

    I went ahead and reset your payment submission limits for the month and activated your forms.  Please note that we are only allowed to do this once per account.  Should your account go over limit again, it would require upgrading in order to restore it.

  • Profile Image
    jimlockheed
    Answered on February 08, 2018 at 03:16 PM

    Thanks!!!