I upgraded my plan, when will my forms be enabled on my website?

  • rzpollack
    Asked on February 8, 2018 at 12:56 PM

    My form reached its quota and you disabled it - I upgraded. When will you enable it on my website?

    The form I created is a registration form for a piano competition. The forms will be trickling in over the next few months and the maximum registration for the competition is only 32. Can you have a representative call me to discuss pricing, please.

  • Richie JotForm Support
    Replied on February 8, 2018 at 2:06 PM

    As I check your account and forms, it is on good status and working.

    I upgraded my plan, when will my forms be enabled on my website? Image 1 Screenshot 30

    You are currently under the Silver plan, which can hold up to 10,000 submissions a month and 100 payments.

    I upgraded my plan, when will my forms be enabled on my website? Image 2 Screenshot 41

    You can check the pricing by logging in your account and going to your account then billing. https://www.jotform.com/myaccount/billing

    Hope you find this information useful.


    Please let us know if we can be of further assistance.