The code it is not showing in the list but I added my sender

  • paulwalshco
    Asked on February 8, 2018 at 2:05 PM

    I added my sender email and verified it with the code however I did not hit save (as we don't have to save anywhere else I assumed it was auto saving)

    Now I've got back in and the new verified email isn't showing in the drop down list and when I try to add it again it says it's already been verified.

    Is there anything else I can try to get the email back? Thanks :)

  • Nik_C
    Replied on February 8, 2018 at 3:14 PM

    Could you please try going to https://www.jotform.com/myaccount/settings, you can see all sender emails there as well, and try to edit/add the email address that you need.

    If you experience any additional issues please get back to us.

    Thank you!