- paulwalshcoAsked on February 08, 2018 at 02:05 PM
I added my sender email and verified it with the code however I did not hit save (as we don't have to save anywhere else I assumed it was auto saving)
Now I've got back in and the new verified email isn't showing in the drop down list and when I try to add it again it says it's already been verified.
Is there anything else I can try to get the email back? Thanks :)
This is a re-post of a comment on How to Add a Custom Sender Address to an Email Alert
- JotForm SupportNik_CAnswered on February 08, 2018 at 03:14 PM
Could you please try going to https://www.jotform.com/myaccount/settings, you can see all sender emails there as well, and try to edit/add the email address that you need.
If you experience any additional issues please get back to us.