Getting Form engine failed - #8j1h17f1 message when accessing a specific form

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    Kemmon
    Asked on February 08, 2018 at 02:41 PM

    Hello my form at https://form.jotform.com/80376388805164 will not load, and gives me the error "Form engine failed - #8j1h17f1" whenever I try to view the published or the preview form. Please advise.

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    Mike_G
    Answered on February 08, 2018 at 04:07 PM

    I have checked your form and got the same message in your screenshot.

    I have forwarded the concern to our developers so they can check the issue further.

    Please be assured that once there is an update we will notify you in this thread immediately.

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    Kemmon
    Answered on February 08, 2018 at 06:05 PM

    I am also having error "unexpected error occurred control_payment" showing instead of Payment field

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    Mike_G
    Answered on February 08, 2018 at 06:31 PM

    I am also getting the same error on the Purchase Order payment field in a clone version of your form. I have already updated the report that I have submitted earlier to our developers. It seems that the issues are connected and is only happening on JotForm Cards.

    We will notify you in this thread once the issue is resolved.

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    can
    Answered on February 09, 2018 at 07:39 AM

    Hi, 

    Sorry for the inconvenience, your problem is fixed now.

    If you need any further questions, please let us know.

    Regards.