I'm getting "Unexpected error occurred control_payment" error.

  • tpanatazelos
    Asked on February 8, 2018 at 3:47 PM

    Hi, I can't view my form. The payment section is not working, instead the following message is there:

    Unexpected error occurred control_payment

  • Jed_C
    Replied on February 8, 2018 at 5:27 PM

    We apologize for the inconvenience.

    This could be related to the issue you have submitted on the other thread. My colleague was able to reproduce the error and have already submitted a ticket to our L2 team for further investigation. Please refer to the reply sent to you on this thread https://www.jotform.com/answers/1378337 

    Let us know if you have any questions or if you need further assistance.