What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    May i know why my account status state submissions of use limit 20 only & also for secure ssl submissions limit 2?

    Asked by guest_22504683416048 on October 11, 2012 at 02:27 AM

    In ur pricing show for submissions limit 100 per month & SSL secure submissions 10 per month.

    TQ

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    JotForm Support

    Answered by Rodjit on October 11, 2012 at 03:04 AM

    Hi,

    As you could see, you are a Guest Account and that's the reason of having that limit. You have you register as a Free Account to get 100 Regular and 10 SSL Submissions.

    JotForm · Sign Up

    Hope this clarifies your query! Cheers!

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    Answered by guest_22504683416048 on October 11, 2012 at 03:16 AM

    OIC but if i sign up, will my form which i created before still hv?

    TQ

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    JotForm Support

    Answered by Rodjit on October 11, 2012 at 03:24 AM

    Yes, but if you can't see them after registering let us know so we can move them.

    Thanks

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    Answered by guest_22843758899072 on October 11, 2012 at 09:59 AM

    Hi, i just sign up but there's nothing in my forms label. Why?

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    Answered by pinoytech on October 11, 2012 at 10:11 AM

    Hi guest_22843758899072,

    May I know your account username for further assistance?

    Thank you!

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    Answered by guest_22844585840057 on October 11, 2012 at 10:48 AM

    ssbms

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    Answered by pinoytech on October 11, 2012 at 10:52 AM

    I have check your account and found no forms on it. If you already have form/s, can you please provide your form URL and I will transfer it for you.

    Thanks,

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    Answered by guest_22844585840057 on October 11, 2012 at 11:01 AM

    FYI, i created a few forms using guess user. As u seen above conversation, Rodjit told me after i sign up, my form still there but it seems zero.

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    JotForm Support

    Answered by Rodjit on October 11, 2012 at 11:27 AM

    Hi,

    Please tell me what's your username so I could move your forms from your guest account. Also, please clear your page cache and login again, you are still login as guest user. Supposedly, you are now using your account when responding to this thread.

    Thanks

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    JotForm Support

    Answered by liyam on October 11, 2012 at 11:31 AM

    Hello.  Since the guest user account does not have an email address set, this caused the forms to be not merged automatically after you have created your account.

    To be certain that the forms that we'll merge to your ssbms account are correct (since there are no matching identification between the guest account and the ssbms account), can you give us a link of any form that you have in your guest account so that we can identify it properly?

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    Answered by guest_22844585840057 on October 11, 2012 at 11:47 AM

    I'm now sign in. My username is SSBMS.

    I try find out again using guest user cheking for my form but all was gone. Fortunately i had post to my blog. I don't know which link u mentioned but i try give this one :http://submit.jotform.me/submit/22722059508453 (i hope this right)

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    JotForm Support

    Answered by liyam on October 11, 2012 at 11:52 AM

    Thank you for your response, TQ.  And yes, the link you have given is fine. 

    I have now moved all your forms to your ssbms account.  You may try to check your My Forms page if all the forms appear now in your account.

    Please let us know if you have other questions or concerns.

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    Answered by guest_22844585840057 on October 11, 2012 at 11:59 AM

    Yes i got it!

    TQ very much.