Request to remove or change the Google reCaptcha V1 from our Form Builder

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    Asked on February 08, 2018 at 04:14 PM

    When I open this form I get an error message in the Kapcha field - "V1 UNSUPPORTED"

    But not every time, approx. every 3rd or 4th time.  Can you explain why this is happening? 

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    Answered on February 08, 2018 at 06:26 PM

    From what I gathered, Google has deprecated support for the reCAPTCHA V1 as stated here.

    I informed our developers about this so we can review the possibility of removing the captcha field (V1) in our Form Builder or, have it replaced with V2 instead.

    For the meantime, I recommend you use a different Captcha field. My recommendation is the Google Recaptcha Widget.

    Related guide: How-to-Add-a-Widget-to-your-Form