- lauraraschAsked on February 08, 2018 at 04:29 PM
We have a lot of forms setup for an award program that we do for our company. Our forms indicate that our members submitting files/photos can upload up to 100 MB for each form and when they try, they are getting an error saying that they can only upload 1 MB. The person in our office who set this up is on maternity leave, so I need assistance. A screenshot of the error is attached. Thanks.
- JotForm SupportJim_RAnswered on February 08, 2018 at 06:46 PM
Your FILE UPLOAD fields on this form https://www.jotform.com/73183868759173 are set to only allow files that are no larger than 1024KB (that's 1MB). This is the reason why your users are seeing that error when attempting to upload a large file.
To fix this, just adjust the LIMIT FILE SIZE > MAXIMUM option on each of your file upload fields.
This and more were discussed in great detail on the guide linked below.
Complete guide: Changing-the-File-Upload-Size-Limit