How can I adjust the allowed file size limit for my upload fields?

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    laurarasch
    Asked on February 08, 2018 at 04:29 PM

    We have a lot of forms setup for an award program that we do for our company.  Our forms indicate that our members submitting files/photos can upload up to 100 MB for each form and when they try, they are getting an error saying that they can only upload 1 MB.  The person in our office who set this up is on maternity leave, so I need assistance.  A screenshot of the error is attached.  Thanks.

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    Jim_R
    Answered on February 08, 2018 at 06:46 PM

    Your FILE UPLOAD fields on this form https://www.jotform.com/73183868759173 are set to only allow files that are no larger than 1024KB (that's 1MB). This is the reason why your users are seeing that error when attempting to upload a large file.

    To fix this, just adjust the LIMIT FILE SIZE > MAXIMUM option on each of your file upload fields.

    This and more were discussed in great detail on the guide linked below.

    Complete guide: Changing-the-File-Upload-Size-Limit