How come my Dynamic Dropdown widget isn't updating

  • ctcumc
    Asked on February 8, 2018 at 4:50 PM

    When I try to make changes in the Dynamic Dropdown widget, nothing happens.

  • Support_Management Jotform Support
    Replied on February 8, 2018 at 7:21 PM

    I failed to reproduce this on your form. I managed to click the UPDATE WIDGET button on your DYNAMIC DROPDOWN widgets.

    Are you still experiencing the issue? You have a couple of widgets on your form - Is this happening on all of them or just a select few? If so, can you please point us to the field that's showing this behavior?

    You can also share a screenshot by posting it directly to your thread.

    Related guide: How-to-Post-Screenshots-to-Our-Support-Forum

    For now, I cleared your Form Cache to see if that will help. Should the issue persist, please keep us posted.