What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I exceed my monthly transactions, what does the user see?

    Asked by francesday on February 12, 2011 at 05:22 AM

    At the moment I'm happy with the free version of this, since we're a not-for-profit organisation. But if we get lots of submissions and payments, I will upgrade. What happens, though, at the point when someone exceeds my limit?

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    Answered by warners on February 12, 2011 at 08:02 PM

    If you exceed your month limit, your account will be disabled the next business day. If you do not want your forms to be interrupted you can upgrade your account during this time.