I am missing the admin portion of a Jotform

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    Asked on February 08, 2018 at 07:43 PM

    I can see and use this form that we created. But I can not see it in the admin area?

    my login is tomc@smford.ca

    This is the form in question


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    Answered on February 08, 2018 at 11:57 PM

    I have checked the JotForm provided and see that it is associated with a different account nislandnissan. In order to manage the form, it is required to login to the form associated account or the form is required to be shared to your account by the form owner. 

    Hope this information helps!

  • Profile Image
    Answered on February 09, 2018 at 12:58 PM

    Can you tell which email the account is associated with.

    The employee that set it up for our company is no longer with the firm... I need to track down the email address so we can access.

    Thanks in advance,


  • Profile Image
    Answered on February 09, 2018 at 01:37 PM

    That account is associated with the email samantha@northislandnissan.ca.

    If you have access to that email, you can request a password reset from our login page. https://www.jotform.com/login