I can't access my form.

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    tdawg0924
    Asked on February 08, 2018 at 08:57 PM

    I originally set up my account using my own email. This was many months ago. I was setting up a registration for a family reunion.  I linked it to our facebook page and now that the date is coming closer, I am trying to access my account to see if anyone has registered. In addition, I need to add additional questions on my registration form.  However, I can't access my account. I have tried every combination of possible passwords I might have used, but my account is not found.  My email is bnahooker@gmail.com.  I set up a second account under my husband's email in anticipation that I will have to redo the entire survey but I'd like to not have to if possible as I don't know if anyone has already used the link and that data will be lost to me.  I am almost positive I set the page up under my name.  The title was 39th Estus J. Johnson Family Reunion. If any information was submitted I will need it.  Help please!

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    BJoanna
    Answered on February 09, 2018 at 02:41 AM

    You did not create an account before creating the form you provided. The form was created in a guest_72668396769076 account. I also checked and the account with an email address bnahooker@gmail.com does not exist. 

    I moved the form you created in a guest account to your account tdawg0924. You can now see the submissions you received and edit your form. 

    How to View Form Submissions

    Hope this will help. Let us know if you need further assistance. 

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    tdawg0924
    Answered on February 09, 2018 at 10:41 AM

    Thank you so much! I was starting to panic a bit, but you have saved my mistake and my event. Thank you!!