- erinautomatesAsked on February 08, 2018 at 09:58 PM
My assistant opened this account a year ago and I wasn't aware it was going to charge me $190 after the year. Is there any chance that you guys can refund me and cancel the account? I know this is a huge favor. Thank you!
- JotForm SupportNik_CAnswered on February 09, 2018 at 04:42 AM
The auto-renewal is standard and it is agreed before purchasing a plan.
I refunded and canceled your plan.
Let us know if you have any further questions.