Images and signatures do not appear on the submission PDF.

  • gerrysharpe
    Asked on February 9, 2018 at 4:50 AM

    When I chose to download the pdf, all images and signatures do not appear on the pdf???



  • Ashwin JotForm Support
    Replied on February 9, 2018 at 8:27 AM

    Please note that by default header, text and images are not being displayed in form's submission page or submission PDF. 

    You can enable "Show Header & Texts" from form's submission page and that should solve your problem. You may like to take a look at the following guide which should help you:   https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF 

    Hope this helps.

    Do get back to us if you have any questions.