We want to go back to the free version

  • Profile Image
    AmritaHealing
    Asked on February 09, 2018 at 06:19 AM

    Hi there, we realize we dont need to have the payment option on our jotform and we are more than happy to keep the free version for now. Our amount of submissions is not big and we have a limited budget. In the future we expect to maybe need more space, but for now this serves us greatly already.

     

    Can you help us to unlock the form. I will then take off the payment option :)

     

    thank you in advance!

     

    Anna

  • Profile Image
    Ardian_L
    Answered on February 09, 2018 at 08:57 AM

    You can also cancel your subscription by going to Free Plan. To do that please follow the instructions on the link below:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Let us know if you have any other question.