Encrypted Forms: Decryption of exported data

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    danielsonk
    Asked on February 09, 2018 at 09:15 AM

    Hello, I've uploaded my decryption key but my data is still encrypted when I export it. Is there more than one key issued? Are they different for each form?

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    aubreybourke
    Answered on February 09, 2018 at 10:26 AM

    I've uploaded my decryption key but my data is still encrypted when I export it. 

    It is not possible to export encrypted form data. You are only able to view it in your submissions page. 

    Please read our Frequently Asked Questions on encryption

    Encrypted-Forms-and-How-to-Use-Them

     

    Is there more than one key issued? Are they different for each form?

    Yes they will be different for each form.

    However, it is possible to use your own keys. You can use the same keys again. Or you can generate your own new keys yourself. Note that this is quite advanced. And is discussed in the FAQ above.