Card Forms: When using Stripe payment field and user defined values, it is not possible to remove the suggested amount

  • tuballoswing
    Asked on February 9, 2018 at 10:18 AM

    Hi
    Hi get this siggested amount in every forms, but we don't need and it makes the form not usable (the user is confusing).
    Can you fix it?

    Regards

    Jotform Thread 1379168 Screenshot
  • David JotForm Support
    Replied on February 9, 2018 at 11:19 AM

    While editing the payment field, there is an option for "Use Predefined Options":

    1518192918Capture Screenshot 10

    Disable "Use Predefined Options", the predefined options are no longer shown.

  • tuballoswing
    Replied on February 9, 2018 at 11:24 AM

    It is a stripe module, and I don't have this option

  • David JotForm Support
    Replied on February 9, 2018 at 11:28 AM

    I see what you mean.  I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.

  • Ceren Director of Product Management
    Replied on March 7, 2018 at 9:45 AM

    Hello tuballoswing,

    We're sorry for the inconveniences. Missing options of Stripe field are added to editor, you can access them from Payment Wizard now.

    Thank you for contacting us.

    If you have any other questions please let us know.