What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by BenJayson on February 12, 2011 at 08:26 AM

    I made a custom thank you message to whoever has submitted my form that they would see but when i previewed it it just redirected to my youtube channel not my custom message, you can try it yourself and please email me back! at xXxBenJaysonxXx@yahoo.com


    Here is my form: http://www.jotform.com/BenJayson/BenJaysonCustomControllerForm

  • Profile Image

    Answered by warners on February 12, 2011 at 04:00 PM

    At this time you cannot make Thank You page open in a new window. We do not support it because leaving a filled form on a page causes usability problems for users. When their form stays there like it were never submitted they think they were not able to submit their form. Then they re-submit the form again.

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 15, 2011 at 01:49 AM

    It was happening because of the condition you had.

    I deleted it for you.