This form has exceeded its allocated quota.

  • wiscan
    Asked on February 9, 2018 at 11:44 AM

    I am receiving this error message on the majority of my forms despite me deleting most of the submissions and having very little forms views this month. I understand I have 9 forms (not 5) as I have been a long time user and the max form rule was introduced after creating my forms.

    Is this the reason I'm seeing this message? If so, has this only recently changed?

  • Mike_G JotForm Support
    Replied on February 9, 2018 at 12:20 PM

    I see the issue you described when I checked the website you shared. However, not when I checked your form from its direct link — Where-to-Find-My-Form-URL

    I have cleared the caches of your forms and that fixed the issue on your website. It seems that there was a temporary issue and we would like to apologize for any inconvenience it had caused you.

    How-to-Clear-your-Form-Cache