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wiscanAsked on February 9, 2018 at 11:44 AM
I am receiving this error message on the majority of my forms despite me deleting most of the submissions and having very little forms views this month. I understand I have 9 forms (not 5) as I have been a long time user and the max form rule was introduced after creating my forms.
Is this the reason I'm seeing this message? If so, has this only recently changed?
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Mike_G JotForm SupportReplied on February 9, 2018 at 12:20 PM
I see the issue you described when I checked the website you shared. However, not when I checked your form from its direct link — Where-to-Find-My-Form-URL
I have cleared the caches of your forms and that fixed the issue on your website. It seems that there was a temporary issue and we would like to apologize for any inconvenience it had caused you.