What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I test a payment page?`

    Asked by noomii on October 11, 2012 at 10:36 AM

    I've got a form that collects payment. Two people have been successful but two have failed. How can I test it right through to the end without getting my card charged?

    Page URL:

  • Profile Image

    Answered by moonzkie on October 11, 2012 at 10:48 AM


    The only way to test the whole payment process is getting your credit card charged, I would suggest you to make an option that will have you pay $0.01 only.

    Thank you.


  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 11, 2012 at 10:58 AM


    If there are users who have been successful on paying, I am inclined to think that the problem lies on the unsuccessful payer's end (non-working credit card, etc.)

    By the way, I tested your payment module's integration and I received a positive result, so you can cross off the integration from the list of possible sources of the probem.