I have paid to keep my plan open. Where are all of my form submissions?

  • belleaire
    Asked on February 9, 2018 at 2:09 PM

    It took me a few days before I could re-up my subscription, now all of the submissions that I had are gone. Please tell me there is a way to retrieve them

  • Richie JotForm Support
    Replied on February 9, 2018 at 2:55 PM

    I checked your account and it says here you have at least 150 total submissions in your account. May we have the form id of the form with missing submissions, so we can check it out?