Not able to edit existing form

  • ladonnaraeh
    Asked on February 9, 2018 at 6:20 PM

    When selecting edit form, the screen just goes blank and never populates the screen for editing.

  • Kevin Support Team Lead
    Replied on February 9, 2018 at 10:17 PM

    I have just checked the form you shared while logged into your account and it worked on my end, please see this screenshot: 

    Not able to edit existing form Image 10

    I would recommend you to do the following: 

    1. Try clearing your browser's cache: https://kb.iu.edu/d/ahic 

    If clearing the cache does not work, then try this: 

    2. Use a different browser or internet connection, that will help to know if the problem is related to the browser or connection. 

    3. Try also using a different device and/or network. 

    Please let us know how it goes.